1. About This Policy

This Privacy Policy applies to the WEVA website and all related services, including online purchases, customer support, and communications. It does not apply to third-party websites or services that may be linked from our website. We encourage you to review the privacy policies of any third-party sites you visit.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address and billing address.
• Order Information: Products purchased, order value, payment status and order history.
• Payment Information: Payment method details processed securely through third-party payment providers. WEVA does not store full card numbers.
• Technical Information: IP address, browser type, device type, operating system and pages visited.
• Communication Information: Messages, emails or inquiries you send to us.

3. How We Collect Information

We collect information in the following ways:

• When you place an order on our website.
• When you create an account or subscribe to our newsletter.
• When you contact us via email, phone or contact form.
• Automatically through cookies, analytics tools and similar technologies when you browse our website.
• From third-party services such as payment gateways and courier partners, as necessary to fulfil your order.

4. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil your orders.
• To communicate order updates, shipping details and delivery information.
• To provide customer support and respond to inquiries.
• To improve our website, products and services.
• To send promotional offers, newsletters and marketing communications (only where permitted or with your consent).
• To prevent fraud, detect misuse and comply with legal obligations.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, analyze traffic and personalize content.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website, such as cart functionality and checkout.

6. Payment Information

All payments are processed through secure third-party payment gateways. WEVA does not store complete debit or credit card information on its servers.

Payment providers may collect and process your payment details in accordance with their own privacy policies. We recommend reviewing their policies before completing a transaction.

7. Sharing Your Information

WEVA does not sell, rent or trade your personal information. However, we may share your information with:

• Payment gateway providers to process transactions.
• Courier and logistics partners to deliver your orders.
• Analytics and marketing service providers to improve our services.
• Government or legal authorities when required by applicable law.
• Service providers who assist us in operating the website and business, subject to confidentiality obligations.

8. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers and email marketing tools. These third parties may collect information as per their own privacy policies.

WEVA is not responsible for the privacy practices of third-party services. Please review their policies separately.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

Order-related information may be retained for a longer period as required by applicable tax, accounting and legal requirements.

10. Data Security

WEVA takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or alteration.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications.
• Object to or restrict certain processing of your information.

To exercise any of these rights, please contact us using the details provided in the Contact Us section.

12. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take reasonable steps to delete it.

13. Marketing Communications

If you subscribe to our newsletter or provide consent, we may send you promotional emails, offers and updates about WEVA products.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

14. International Users

Our website is operated from India. If you are accessing our website from outside India, please note that your information may be transferred to, stored and processed in India, where our servers and service providers are located.

By using our website, you consent to the transfer of your information in accordance with this Privacy Policy.

15. Changes to This Policy

WEVA may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors.

Any updated version will be posted on this page with a revised effective date. Your continued use of the website after such changes means you accept the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us: